Terms of use

La Cité de l’ÉnergieTerms of use

Nobody really wants to read all of this; however, did you know that by accessing our website or our services and using them you agree to be bound by all of these terms? So, take a moment to carefully read the following.


La Cité de l’énergie welcomes you to our website. We ask you to please read these terms carefully before using the website or the services it provides. By accessing the website or services and using them, you are deemed to have read and agreed to the present terms in their entirety. If you do not agree to these terms of use, you should not enter the website or download any of its content.


La Cité de l’énergie is the owner and operator of this website. All of the content, data, graphics, photographs, images, sounds, videos, software, trademarks, service marks, trade names and other information (collectively known as, the “content”) shown on this website are the property of la Cité de l’énergie, members of its group and (or) third-party licensors. Content is protected under Canadian and international copyright and trademark laws.

Except as provided for herein, you cannot alter, copy, reproduce, publish, post, transmit, distribute, display on screen, implement, transfer or sell content, or create derivative works using them, without express, prior written consent from la Cité de l’énergie. You can download, print and copy the content for your own personal information purposes, provided that you retain all copyright notices and other notices of proprietary rights (exclusive rights) it holds, and that you cite its URL. The reproduction of content, in full or in part, in multiple copies, for resale or distribution purposes, is strictly prohibited without prior written consent from la Cité de l’énergie. If you would like to obtain written authorization to reproduce content, please contact us at communication@citedelenergie.com.

Except where otherwise indicated, our website is for personal use only, not for commercial purposes. It is intended for your information and entertainment only.


Although la Cité de l’énergie takes all appropriate measures to ensure the accuracy of the information given on this website, it does not guarantee that the information or items contained herein are up-to-date, accurate, free of error or complete. La Cité de l’énergie assumes no liability for any errors or omissions that may be contained in the content of this website, including information on the descriptions of products, their prices and their availability. La Cité de l’énergie reserves the right to amend, change or update the information displayed on this site at any time without prior notice. The only recourse available to you with regard to a purchase made through our website is to return it to obtain a full or partial refund as stated in the return policy.


To enter certain parts of the website, you may be required to fill in an online registration form.

In exchange for your use of this website and the services it provides, you agree to provide truthful, current, complete and accurate information as requested on the registration form as indicated to you by the website. You also agree to maintain this information updated as soon as a change is made.

As part of the registration process, we may ask you to provide a username and a password. You are solely responsible for protecting the confidentiality of this password, username, and assume responsibility for all activity taking place on this website involving your password or username. You agree to notify la Cité de l’énergie immediately of any unauthorized use of your password or username or any breach of security.


Our goal is to improve your experience and that of our visitors with regard to our website. Consequently, for your convenience, the website may provide links to other Internet sites that belong to and are operated by third parties; these sites are therefore not affiliated with our company. Please understand that the websites that have a link provided on our website are independent of la Cité de l’énergie and the latter has no control over their content. Thus, la Cité de l’énergie cannot be held liable, does not provide any guarantee and makes no representations with regard to the accuracy, timeliness and (or) exhaustive nature of the information contained in these websites.

The fact that we incorporate links to other sites into our website does not mean that we sponsor or endorse the trademarks, trade names, service marks, design, logos, symbols or any other items protected under copyright, nor that we are affiliated or associated with those displayed on these sites or accessible via these sites.

We will gladly read any comments that you send us regarding the external links we have on our website.


Although we do our best to provide content and keep it updated on our website, errors and (or) omissions may occur.
Consequently, this site, including the content and the services it offers, are provided to you “as is”, with no express or implied warranty. La Cité de l’énergie makes no warranty, express or implied, including, without limitation, implied warranties and terms of merchantability, fitness for a particular purpose, and non-infringement. La Cité de l’énergie does not warrant that the functions on the Website will be error free, uninterrupted, or free of viruses or other potentially harmful elements.

In no case shall la Cité de l’énergie be held liable for any direct, indirect, incidental, special or consequential damages that may result from use of the website or its contents or services or the inability to use them, or linked thereto, even if la Cité de l’énergie has been advised of the possibility of these damages. Applicable law may not allow the limitation or exclusion of liability for incidental or indirect damages, so the above limitations or disclaimer may not apply to you.


By using this website you undertake to fully indemnify and hold harmless la Cité de l’énergie, the members of its group, their members, their board members, employees, executives and licensors from and against all losses, costs, damages, claims, fines, penalties, charges and debts (including reasonable attorney fees and accounting expenses) resulting from:
1. The use that you (or any person using your password or username) makes of this website, your connection hereto, or any other alleged breach of these terms of use by you, including, without limitation, the code of conduct;
2. Your failure to abide by a law or respect the rights of a third party.


La Cité de l’énergie respects your right to protection of the confidentiality of your personal information. Please refer to our confidentiality policy for more information regarding the manner in which we collect, use, disclose and otherwise handle your personal information.


La Cité de l’énergie reserves the right to modify or temporarily or permanently discontinue (in full or in part) the website, with or without prior notice. In addition, La Cité de l’énergie reserves the right to modify these terms of use at any time and to notify you by posting an updated version of the terms of use on its website. It is your duty to regularly check the terms of use, including, without limitation, checking the date of the “last update” written at the bottom of this document. Regular use of the website after these modifications means that you consent to be bound by them and maintaining access to the website constitutes the consideration of la Cité de l’énergie towards you. The only recourse available to you if you are not satisfied with 1) these terms of use; 2) our policies or practices with regard to the operation of our website or 3) content accessible from the websites, is to stop visiting and using this website.


Marks, graphics, typefaces, trademarks and logos appearing on the website are trademarks or trade dress of la Cité de l’énergie. All other trademarks appearing on the website are the property of their respective owners. Our trademarks and trade dress must not be used in any way or for any purposes whatsoever without the express written consent of la Cité de l’énergie.


These terms of use are governed by the laws of the province of Quebec and the laws of Canada applicable hereto and must be interpreted in accordance with these laws; furthermore, any dispute is to be brought before a court of competent jurisdiction of the judicial district of Quebec City, province of Quebec. If any of the provisions of these terms of use is illegal, void or unenforceable for any reason, that provision can be severed from the rest of these terms of use and will not affect the validity and enforceable nature of the remaining provisions.

These terms of use, any other legal notice and any other declaration posted on the website constitute the entirety of the agreement entered into by you and la Cité de l’énergie with regard to the use of the website, including its contents.


Notices may be sent to you by email or by postal mail or, if changes have been made to these terms of use or the services provided by the website, by posting notices or creating links to these notices on the website itself.

If you have questions or comments to make regarding these terms of use, please contact us at communication@citedelenergie.com.

Last update: May 2021